CRM Solutions

Vitelco provides CRM consulting services to all sectors , mainly Telecom and Finance sectors,  in a direct contact with the customer.

Vitelco CRM team has  strong expertise on Siebel CRM product suite and provides a wide range of  consultancy  with experienced Siebel Certified Consultants.

Vitelco aims to create Customer Satisfaction by providing excellent services following the up-to-date Technologies which are mainly Siebel CRM (Siebel Horizontal Applications, Siebel Industry Applications) and other CRM applications.

Vitelco CRM team; which has great experience of large-scale CRM  implementation and Transformation projects in Tukey and abroad, provides efficient  CRM solutions for the needs of customers at every stage of an end to end Project Delivery.  With its “Versatile” and “Innovative” Consultancy Principle, Vitelco’s prior aim is to deliver best industry CRM solutions with following up to date technologies, methodologies and best practices.

......  Our end to end CRM Solutions are mainly below:

Project Management

Business Anaylsis and Requirement Gathering

Solution Architecture and functional Design

Development, Configuration and Integration

Quality Assurance and Test Services

End User and Technical Trainings

Change Management

Design Authority


Vitelco CRM team provides  solutions which are re-usable and configurable, implementing best practices, in line with Customer architecture strategy and minimizing customization by using OTTB product features. It is inevitable that many projects end up with Tehnical and Performance issues, when designs and developments  are not following Product best practices and inproper to the Product features. It is crucial for Vitelco experts to follow correct design and development methologies which are inline with product suite.


Vitelco Bilişim Hizmetleri A.Ş
  +90 212 366 58 09
  +90 212 286 39 24 
  Head Office:Maslak Mah. Bilim Sokak, Sun Plaza Blok No:5/A İç Kapı No :13 Sarıyer/ - İstanbul 34485 Türkiye.
  R&D Office :Yıldız Teknik Üniversitesi Teknopark İkitelli OSB Mahallesi Teknopark Sk No:1 Başakşehir /İstanbul

Vitelco Bilişim Hizmetleri A.Ş